1. Leadership is Complicated Sometimes

    September 22, 2016 by Rosie Salas

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    This week my husband had his annual review. He had prepared himself based on last year’s review and his boss’s leadership style, so he wasn’t surprised by the outcome. Last year, his boss made him create an action plan for the year and they reviewed it together.  There were a few things that really rang out in my mind.

    The first one was communication. My husband is an introvert. He is very smart and speaks up when needed. This past year was the first year he and his boss worked together so it took a while to figure out what his boss’s communication style was.

    Quite frankly, he didn’t have a solid one. On my husband’s plan, he was to have better communication, so the boss wanted to be copied and emailed on just about everything. When his boss said he didn’t do that, my husband said that he had and emailed the boss consistently, his boss’s reaction was, “Well, you know I’m not good with checking my email.” He had communicated that is how he wanted to be kept in the loop but did not hold up his end on making sure he was involved in that communication.

    The second big issue was that his boss put something on the improvement plan that my husband had started and did not complete and his response was, “I had that on there but I knew you wouldn’t be able to do it.” My gut reaction is that he did not set him up for success, but for failure.

    That leadership style is not one my husband is accustomed to. He has flourished and done well with leaders who say, “This is what we need to get done. Now let’s go do it together,” instead of “go make it happen with little to no direction.”

    Leadership is a very complicated thing.

    During our talk last night at our weekly date, I realized why their team is not excelling and accomplishing all the things they want. They lack structure and leadership. I have been in many leadership positions in my time and know I have grown even more in my leadership role in the past few years. About three years ago, Trainertainment adopted a lot of the EOS System. We have implemented L10s to make our meeting time meaningful and more productive. We also have implemented quarterly and yearly meetings to set goals and define our strategies.

    The most meaningful parts of this process have been setting clear and realistic goals each quarter, gaining a vision of where we were going as a company, and having well-defined values of what Trainertainment is as an organization. Every quarter we leave our meeting knowing everyone on the leadership team is on the same page. Every person in our organization knows our goals and our vision and base their decisions on our core values. It seems simple but I’m amazed by how many organizations do not have a solid foundation like that. By having such clear strategies as our foundation, we have been able to meet our goals and exceed expectations.

    I challenge you to think about your role as a leader, not just to your leadership team but also all your team members. Do you have a clear vision? Core values? Realistic goals? Does every person in your center know and share your vision? Do they really know and understand the core values? Do they know your goals and what their role is in getting there?

    I encourage you to join us for our Business Coaching Conference in a few weeks. We are going to help you identify all these and get you on track for business success.

    I’d love to hear your thoughts! Don’t hesitate to reach out to me.


  2. TrainerTainment Tips: Getting Ready for Fall

    September 20, 2016 by Rosie Salas

    Have you planned out your fall calendar for promotions and events? It’s not too late! Hear a few tips from Janice about what you can do in your center.


  3. TrainerTainment Tips: Keeping your Game Cards Fresh

    August 23, 2016 by Rosie Salas

    When was the last time you changed the art on your game cards? How many do you think you use in a year? Be sure and watch Phil’s tip this week on keeping your game cards fresh and what they can do for your business!


  4. TrainerTainment Tips: Gift Card Sales

    August 16, 2016 by Rosie Salas

    Gift card sales are always huge during the holidays. But what about the rest of the year? Here’s a great idea on how to sell more gift cards this fall!


  5. My Inspiring Weekend

    July 28, 2016 by Rosie Salas

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    This past weekend I spent a few days in Orlando with 2000 of my best friends. Okay, I’m not friends with them all but spending time with this amazing tribe of women was one of the best experiences I’ve ever had.

    In my spare time, I sell Stella & Dot. This past weekend was my first time attending the yearly Hoopla conference. I had no idea what to expect, figuring it was just a fun weekend about women and, of course, amazing jewelry. Boy, was I wrong!

    The weekend was full of learning on many different levels for me. I’ve been in sales and marketing for more than ten years and this weekend really made me realize how training can transform you as a person. No matter your age, gender, position/level, or years of experience, training motivates and inspires you.

    When I started my journey in the FEC industry, I was super-motivated. I had never worked in a center before or created birthday parties, etc. It helped that I did my homework and read a lot about leadership and management, but I really craved attending conferences and meeting others in the industry who were going through the same struggles.

    After I left the management side and started working with Beth, she took me to my first IAAPA. We  walked the floor that year and I remember all I could think was, “If I could have come here as a manager and attend classes or go to conferences to receive training, I could have done so much more.”

    That’s how I felt when I left this weekend from Hoopla. I saw women on a journey to get what they wanted. All the stories were different yet we were all finding our extraordinary. I took classes that gave me the skills necessary to achieve the goals I set, relate with others who were finding their journey, and meet people who would encourage me to aspire to do even more.

    So, consider sending your staff to events that further their leadership, sales, or whatever skills you want to grow. We host conferences throughout the year that do those very things. We would love for you and your staff to attend them. You’ll be amazed how it will inspire them!


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